⚠️ Terms for Direct Import and Purchasing from Canada (Please read before purchasing)

• Direct Import and Estimated Timeframe: Items are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual delivery time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. We will contact and follow up on significant delays or non-availability as appropriate.
• Purchasing and Local Warranty: This product is a Canadian proxy purchase/direct import item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide separate repair, parts replacement, or technical support services.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, requests for cancellation, refund, or exchange due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. We will handle significant changes in core models, quantities, or major specifications as appropriate.
• Shipping Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; these are generally not considered quality issues if the product itself, its function, quality, and seals remain unaffected.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product significantly deviates from the selected specification or description, personal fit or slight color variations are generally not quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible upon receipt; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, size, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered quality issues with the product itself.

Legal Rights: If the product is the wrong item, deviates significantly from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.