⚠️ Canada Direct Purchase and Sourcing Terms (Please note before purchase)

• Canada Direct Sourcing and Estimated Lead Time: Products are arranged via international air freight from Canada to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual arrival time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Lead Time is an Estimate: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, our store will contact you and follow up based on the actual situation.
• Sourcing and Local Warranty: This product is sourced/shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local official or agent warranty in Hong Kong, and our store does not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. In the event of major changes to core models, quantities, or main specifications, our store will handle the situation accordingly.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a quality issue.
• Sizes, Colors, and Fit: Variations in body shape, shoe styles, wearing habits, screen displays, and manual measurements may cause reasonable differences. Unless the product is clearly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals damaged, returns or exchanges for non-quality issues are generally not accepted.
• Receipt Inspection: Please verify the product, quantity, style, appearance, and seal as soon as possible upon receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checking with suppliers or logistics.
• Usage and Precautions: Please follow the official label, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.