⚠️ Canada Direct Purchase and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation; actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Timeframe is an estimate: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delay or unavailability, we will contact you to follow up.
• Procurement and Local Warranty: This product is a Canadian procurement/direct-ship item. Unless otherwise stated in writing on the product page, it does not come with a local Hong Kong manufacturer or distributor warranty, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes after Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information before ordering.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. In the event of significant changes to the core model, quantity, or major specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance transit may cause minor indentations, creases, or scratches to outer packaging; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to variations in body shape, shoe models, wearing methods, screen displays, and manual measurements. Unless the item is significantly inconsistent with the selected specifications or description, issues regarding personal fit or minor color variations are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Inspection upon Receipt: Please check the items, quantity, style, appearance, and seal as soon as you receive them. In case of incorrect shipment, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is shipped incorrectly, significantly deviates from the description, has major quality issues, or transit damage affects the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.