⚠️ Canada Direct Shipping & Purchase Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Time: Products are air-shipped directly from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation; the actual receipt time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Timeframes are Estimates: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the actual situation.
• Purchasing Agency & Local Warranty: This product is a Canada purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit. Please carefully check all options and details before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle it according to the actual situation.
• Transport Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer box. If the product itself, its functionality, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color & Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may result in reasonable variations. Unless the product clearly differs from the selected specifications or description, personal fit or slight color discrepancies are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as you receive it. In case of incorrect shipment, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product itself, functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.