⚠️ Canadian Direct Purchase & Proxy Shopping Terms (Please Note Before Purchasing)

• Canadian Direct Shipping and Estimated Timeline: Products are arranged via international air freight from Canada to Hong Kong. Expected delivery is generally 10–14 business days after payment and order confirmation; actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Timeline is an estimate: Delivery dates are not guaranteed; supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control may cause delays. In the event of significant delays or failure to supply, the store will contact and follow up according to the actual situation.
• Proxy Shopping and Local Warranty: This product is a Canadian proxy/direct purchase item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. This store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes after Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. If there are major changes to the core model, quantity, or main specifications, the store will handle it according to the actual situation.
• Logistics Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals are not affected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Different body types, shoe styles, wearing habits, screen displays, and manual measurements may cause reasonable differences. Unless the product is clearly inconsistent with the selected specifications or description, issues related to personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals damaged, returns/exchanges for non-quality reasons are generally not accepted.
• Receipt Inspection: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt; if there are incorrect goods, shortages, major damage, or quality issues, it is recommended to contact the store within 48 hours along with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, clearly inconsistent with the description, has significant quality issues, or transport damage has affected the product itself, functionality, quality, or seals, the store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.