⚠️ Terms for Direct Shipping and Purchase from Canada (Please read before purchasing)

• Direct Shipping from Canada and Estimated Timeframe: Products are arranged for international air freight from Canada directly to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation; actual arrival time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframes are Estimates: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the actual situation.
• Purchasing Agent Service and Local Warranty: This product is a direct purchase/shipping service from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide additional commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order has been submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, selecting the wrong size/color/style, personal preference, or poor fit; please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current version received from Canada shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle them according to the situation.
• Shipping Appearance: Long-distance transportation may cause minor dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its functionality, quality, and seals remain unaffected.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may lead to reasonable variations. Unless the product is clearly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange (other than for quality issues) once they have been unsealed, tried on, used, or their original seals damaged.
• Upon Receipt: Please check the item, quantity, style, appearance, and seals as soon as you receive the goods. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order information, complete packaging, and clear photos/videos so that we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's label, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has transit damage that affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.