⚠️ Canada Direct Purchase Terms (Please read before purchasing)

• Canada Direct Shipment & Estimated Delivery Time: Items are shipped directly from Canada to Hong Kong via international air freight. Expected delivery is typically 10–14 working days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Procurement & Local Warranty: This product is a direct purchase from Canada. Unless otherwise specified in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, wrong size/color/style selection, personal preferences, or poor fit are generally not accepted; please double-check all options and details carefully before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. In the event of major changes to core models, quantities, or primary specifications, we will handle the situation accordingly.
• Transit Appearance: Long-distance transportation may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Sizing, Color, and Fit: Variations may occur due to body type, footwear style, wearing method, screen display, and manual measurement. Unless the item clearly does not match the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items are generally non-returnable and non-exchangeable for non-quality reasons once unsealed, tried on, used, or if the original seal is broken.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.