⚠️ Canada Direct Shipping & Purchasing Terms (Please read before ordering)

• Canada Direct Shipping & Expected Timeline: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation; actual delivery time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeline: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or supply failure, we will contact you to follow up.
• Purchasing Service & Local Warranty: This item is a Canadian purchasing/direct shipping service. Unless otherwise stated in writing on the product page, there is no local official or agency warranty in Hong Kong. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. If there are major changes to the core model, quantity, or key specifications, we will handle them on a case-by-case basis.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color & Fit: Differences in body type, style, wearing method, screen display, and manual measurement may lead to reasonable variations. Unless the product clearly deviates from the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Items: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals damaged, returns or exchanges for non-quality issues are generally not accepted.
• Inspection Upon Receipt: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt. For incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Instructions & Precautions: Please follow the official labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the goods are incorrect, significantly inconsistent with the description, have major quality issues, or transit damage has affected the product, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong laws.