⚠️ Canada Direct Purchase and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Lead Time: Products are arranged for international air freight from Canada directly to Hong Kong. It is generally expected to arrive 10–14 working days after payment and order confirmation, with an actual delivery time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Lead Time: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, we will contact you based on the situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct import item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please carefully check all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada will prevail. In case of major changes to the core model, quantity, or key specifications, we will handle it according to the situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, footwear, wearing methods, screen displays, and manual measurements may result in reasonable variations. Unless the product clearly differs from the selected specifications or description, issues related to personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals are damaged, returns or exchanges for non-quality issues are generally not accepted.
• Receiving Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human damage, or issues caused by unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has significant quality issues, or transit damage affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.