⚠️ Canadian Direct Import and Procurement Terms (Please note before purchase)

• Canadian Direct Import and Estimated Delivery: Products are shipped via international air freight from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Delivery Time is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you to follow up if there is a significant delay or if the item is unavailable.
• Procurement and Local Warranty: This product is a Canadian procurement/direct import item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not offer commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of heart, choosing the wrong size/color/style, personal preference, or poor fit; please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to core models, quantities, or key specifications, we will handle them on a case-by-case basis.
• Transit Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seal remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, style, wearing method, screen display, and manual measurement. Unless the product is significantly inconsistent with the chosen specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once personal clothing, protective gear, insoles, health supplements, or other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns/exchanges for non-quality issues are generally not accepted.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; for incorrect goods, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.