⚠️ Canada Direct Purchase and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Products are arranged for international air freight from Canada directly to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with actual arrival taking approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeframe is an estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, we will contact you to follow up.
• Procurement and Local Warranty: This product is a Canadian procurement/direct shipment item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to the core model, quantity, or key specifications, we will handle them according to the actual situation.
• Transport Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product clearly differs from the selected specifications or description, personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns and exchanges for non-quality issues are generally not accepted once the product has been unsealed, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours along with order information, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or transit damage has affected the product's function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.