⚠️ Canadian Direct Import and Purchasing Terms (Please note before purchase)

• Canadian Direct Import and Estimated Timeline: Products are arranged for direct international air freight from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with the actual receipt time being approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeline is an estimate: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, our shop will contact and follow up according to the actual situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct import item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. Our shop does not provide repair, parts replacement, or technical support services as commercial warranty.
• Changes after Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please carefully check all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website photos are for reference only, and the actual current Canadian version received shall prevail. If there are major changes to the core model, quantity, or main specifications, our shop will handle the situation accordingly.
• Transport Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product clearly does not match the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange for non-quality reasons once unsealed, tried on, used, or their original seals are damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt. If there are wrong items, shortages, significant damage, or quality issues, it is recommended to contact our shop within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications do not constitute product quality issues.

Legal Rights: If the product is an incorrect shipment, significantly inconsistent with the description, has major quality issues, or transport damage has affected the product itself, its function, quality, or seal, our shop will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong laws.