⚠️ Canada Direct Shipping and Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Delivery: Products are shipped directly from Canada via international air freight and are generally expected to arrive within 10–14 working days after payment and order confirmation; the actual arrival time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed. Delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you and follow up accordingly.
• Purchase Agency and Local Warranty: This product is a Canadian purchase/direct shipping item. Unless otherwise stated in writing on the product page, there is no local manufacturer or agency warranty in Hong Kong, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to our Canadian suppliers, we generally do not accept cancellations, refunds, or exchanges due to change of mind, choosing the wrong size/color/style, personal preference, or poor fit. Please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. In the event of major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Transport Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box. If the product itself, its function, quality, and seals are not affected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to different body types, shoe models, wearing styles, screen displays, and manual measurements. Unless the product significantly differs from the chosen specification or description, issues related to personal fit or minor color differences are generally not considered quality problems.
• Hygiene Products: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for non-quality-related returns or exchanges once the original seal has been broken, tried on, used, or damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible upon receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with your order details, complete packaging, and clear photos/videos so we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If a product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained transport damage affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong laws.