⚠️ Terms for Direct Import from Canada (Please read before purchasing)

• Direct Import and Estimated Timeframe: Items are shipped directly from Canada via international air freight to Hong Kong, typically arriving within 10–14 business days after payment and order confirmation. The actual delivery time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of a significant delay or inability to supply, we will contact you and follow up based on the situation.
• Procurement and Local Warranty: This product is a Canadian direct import. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and we do not provide separate commercial maintenance, spare parts replacement, or technical support services.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, incorrect sizes/colors/styles, personal preferences, or improper fit; please double-check all options and details before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the current Canadian version received shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle it based on the situation.
• Shipping Exterior: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe styles, wearing methods, screen displays, and manual measurements may result in reasonable variations. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals damaged, we generally do not accept returns or exchanges for non-quality reasons.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Use and Cautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up based on individual circumstances. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.