⚠️ Canadian Direct Purchase and Proxy Terms (Please read before purchasing)

• Direct Canadian Import and Estimated Timeline: Products are arranged for international air shipment from Canada directly to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual receipt time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeline is an Estimate: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In the event of significant delays or unavailability, we will contact you based on the situation.
• Proxy Purchase and Local Warranty: This product is a proxy/direct import from Canada. Unless otherwise specified in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not provide independent commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received shall prevail. If there are major changes to the core model, quantity, or primary specifications, we will handle them according to the actual circumstances.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer packaging; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product is clearly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable if they are opened, tried on, used, or have their original seals damaged, unless due to quality issues.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, size charts, and usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If a product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained shipping damage affecting the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.