⚠️ Canada Direct Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeline: Items are shipped directly from Canada via international air freight to Hong Kong, typically expected to arrive within 10–14 working days after payment and order confirmation. The actual delivery time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Timeline is an estimate: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, our store will contact you and follow up based on the situation.
• Purchasing and Local Warranty: This item is a Canadian personal shopping/direct shipment. Unless otherwise stated in writing on the product page, there is no Hong Kong local manufacturer or agency warranty. Our store does not provide repair, replacement parts, or technical support services.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to the core model, quantity, or main specifications, our store will handle them according to the actual situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer box; if the product itself, its function, quality, and seal are unaffected, it is generally not considered a quality issue.
• Sizes, Colors, and Fit: Reasonable differences may occur due to body type, shoe style, wearing method, screen display, and manual measurement. Unless the item significantly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items are generally non-returnable once opened, tried on, used, or if the original seal is damaged, unless there is a quality issue.
• Upon Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered quality issues with the product itself.

Legal Rights: If the item is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.