⚠️ Canada Direct Purchase Terms (Please read before ordering)

• Canada Direct & Estimated Delivery: Items are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Delivery: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. We will contact you regarding significant delays or inability to supply.
• Purchasing & Local Warranty: This item is a direct purchase from Canada. Unless otherwise specified in writing on the product page, no local manufacturer or agency warranty in Hong Kong is provided, and we do not offer repair, parts replacement, or technical support as part of our service.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information before placing your order.
• Product Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the current version received from Canada prevails. We will handle significant changes to core models or specifications accordingly.
• Shipping & Packaging: Long-distance shipping may cause slight indentations, creases, or scratches to outer packaging; if the product's function, quality, and seals remain unaffected, these are generally not considered quality issues.
• Size, Color, and Fit: Reasonable differences may occur due to individual body shapes, styles, screen displays, and manual measurement. Unless the item is significantly different from the selected specifications or description, issues regarding personal fit or minor color differences are not considered quality issues.
• Hygiene Items: Once intimate apparel, protective gear, insoles, supplements, and other personal hygiene products are opened, tried on, used, or their seals damaged, returns for non-quality reasons are generally not accepted.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals promptly upon receipt. In the event of incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, size charts, and usage, cleaning, and maintenance guidelines. Problems arising from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly differs from the description, has major quality issues, or transit damage affects the product's function or quality, we will handle it on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.