⚠️ Canada Direct Purchase & Procurement Terms (Please read before purchasing)

• Canada Direct Shipment & Estimated Timeline: Products are air-shipped directly from Canada to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual delivery time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeline is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In case of significant delays or unavailability, we will contact you to follow up based on the situation.
• Procurement & Local Warranty: This product is a Canadian procurement/direct-ship item. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agent warranty. We do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, choosing the wrong size/color/style, personal preference, or poor fit; please check all options and information carefully before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to the core model, quantity, or key specifications, we will handle it based on the actual situation.
• Transportation Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seal remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, style, wearing method, screen display, and manual measurement. Unless the product significantly deviates from the selected specifications or description, personal fit or slight color differences are generally not quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality issues once opened, tried on, used, or their original seals are damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos so that we may verify with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, size charts, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.