⚠️ Canada Direct Purchase Terms (Please Read Before Ordering)

• Canada Direct Shipment & Estimated Timeline: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Timeline: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you to follow up if there are significant delays or supply issues.
• Procurement & Local Warranty: This product is a Canada import. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty applies. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preferences, or lack of fit. Please double-check all options and information carefully before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. If there are major changes to the core model, quantity, or key specifications, we will handle them on a case-by-case basis.
• Logistics Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer packaging; if the product itself, functionality, quality, and seals are not affected, this is generally not considered a product quality issue.
• Size, Color, & Fit: Reasonable variations may occur due to different body types, footwear styles, wearing methods, screen displays, and manual measurements. Unless the product significantly differs from the selected specifications or description, personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: For undergarments, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges due to non-quality reasons will generally not be accepted once the seal is broken, tried on, used, or damaged.
• Delivery Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with suppliers or logistics providers.
• Usage & Precautions: Please follow the original manufacturer's labeling, size, usage, cleaning, and maintenance guidelines. Issues arising from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly differs from the description, has major quality issues, or has sustained transport damage that affects the product itself, functionality, quality, or seals, we will follow up on a case-by-case basis. These terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.