⚠️ Canada Direct Import and Sourcing Terms (Please read before purchasing)

• Canada Direct Import and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Timeframe Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, we will contact you to follow up.
• Procurement and Local Warranty: This product is a Canadian procurement/direct import item. Unless otherwise specified in writing on the product page, it does not come with a local Hong Kong official or agent warranty. We do not provide repair, parts replacement, or technical support as part of a commercial warranty service.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or improper fit. Please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual Canadian version received prevails. In the event of major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Transportation Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seals remain unaffected, these are generally not considered quality issues.
• Size, Color, and Fit: Variations may occur due to different body types, shoe models, wearing methods, screen displays, and manual measurements. Unless the product is significantly different from the selected specifications or description, personal fit or slight color variations are generally not quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene items are generally non-returnable once the original seal is broken, tried on, used, or damaged.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible upon receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the official labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.