⚠️ Canada Direct Purchase and Procurement Terms (Please Note Before Purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframes: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you based on the situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct-ship item. Unless otherwise stated in writing on the product page, there is no local official or agency warranty in Hong Kong, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual current Canadian version received shall prevail. If there are significant changes to core models, quantities, or major specifications, we will handle them according to the situation.
• Transportation Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations in body type, style, wearing method, screen display, and manual measurement may lead to reasonable differences. Unless the item is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once opened, tried on, used, or if the original seal is damaged, personal apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange unless there is a quality issue.
• Inspection Upon Receipt: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt. If there is a wrong shipment, shortage, significant damage, or quality issue, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the official labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications do not constitute product quality issues.

Legal Rights: In cases of incorrect shipment, significant inconsistency with the description, major quality issues, or transit damage affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.