⚠️ Terms for Direct Purchase from Canada (Please read before ordering)

• Direct Shipping from Canada and Estimated Timeline: Items are shipped directly from Canada to Hong Kong via international air freight, generally expected to arrive within 10–14 working days after payment and order confirmation. The actual delivery time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Timeline: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up.
• Purchasing Agent Service and Local Warranty: This product is a Canada purchase/direct shipping item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual current Canadian version received shall prevail. If there are major changes to core models, quantities, or key specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, its functions, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Sizes, Colors, and Compatibility: Variations may occur due to different body types, styles, wearing methods, screen displays, and manual measurements. Unless the product is significantly inconsistent with the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items are generally non-returnable once unsealed, tried on, used, or if the original seal is damaged, unless there is a quality issue.
• Inspection upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order information, complete packaging, and clear photos/videos to facilitate checking with suppliers or logistics.
• Usage and Precautions: Please follow the manufacturer's labels, size charts, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its functions, quality, or seals, we will follow up based on the individual case. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.