⚠️ Canada Direct Purchase and Procurement Terms (Please note before purchase)

• Canada Direct Shipping and Estimated Timeline: Products are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is expected within 10–14 working days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeline is an estimate: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you based on the situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct shipment. Unless otherwise stated in writing on the product page, there is no Hong Kong local official or agent warranty. We do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes after Ordering: Once the order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information carefully before placing the order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle it based on the situation.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are not affected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, footwear, wearing style, screen display, and manual measurement may cause reasonable variances. Unless the product is significantly different from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable if opened, tried on, used, or if the original seal is damaged, unless there is a quality issue.
• Inspection upon Receipt: Please verify the product, quantity, style, appearance, and seal as soon as possible after receipt. In case of wrong goods, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours along with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is wrong, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.