Tilley Argyle Full-Zip Sweater | Outdoor and Everyday Wear

⚠️ Canada Direct Shipping & Purchase Terms (Please read before buying)

• Canada Direct Shipping & Estimated Timeframe: Items are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation. The actual delivery time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistical arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delay or unavailability, our store will contact and follow up as appropriate.
• Proxy Purchase & Local Warranty: This product is a proxy purchase/direct shipment from Canada. Unless otherwise stated in writing on the product page, there is no local manufacturer's or agent's warranty in Hong Kong, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Order Placement: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting items are generally not accepted; please carefully verify all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual current version received from Canada will prevail. If there are significant changes to the core model, quantity, or main specifications, our store will handle it as appropriate.
• Shipping Appearance: Long-distance transportation may result in minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable discrepancies may occur due to different body shapes, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product clearly does not match the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; in case of incorrect item, shortage, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and care instructions. Issues arising from normal wear and tear, incorrect use, accidents, human damage, or unauthorized modifications are not considered inherent product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.