Tilley Airloft Full Zip | Outdoor Sports & Everyday Life

⚠️ Canada Direct Shipping & Proxy Purchase Terms (Please Read Before Buying)

• Canada Direct Shipping & Estimated Timeliness: Goods are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt time around two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeliness is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In case of significant delays or unavailability of goods, we will contact you and follow up according to the actual situation.
• Proxy Purchase & Local Warranty: This product is a Canada proxy purchase/direct shipment. Unless otherwise explicitly stated in writing on the product page, there is no local manufacturer's or agent's warranty in Hong Kong, nor do we provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Placing Order: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting items are generally not accepted; please carefully verify all options and information before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual Canadian version received will prevail. In case of significant changes to core models, quantities, or main specifications, we will handle it according to the actual situation.
• Shipping Appearance: Long-distance transportation may cause minor dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Sizing, Color & Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as you receive it; if there is an incorrect item, shortage, significant damage, or quality issue, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage & Precautions: Please follow the manufacturer's label, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, clearly inconsistent with the description, has significant quality issues, or if shipping damage affects the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.