⚠️ Terms for Direct Shipping and Procurement from Canada (Please read before purchasing)

• Direct Shipping from Canada and Estimated Delivery Time: Items are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is expected within 10–14 working days after payment and order confirmation, with an actual receipt time of about two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframes are Estimates: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In the event of significant delays or unavailability, we will contact you and follow up based on the situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct shipment item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order has been submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit; please check all options and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to the core model, quantity, or main specifications, we will handle it based on the actual situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe type, wearing method, screen display, and manual measurement may cause reasonable discrepancies. Unless the product is significantly different from the selected specifications or description, such personal fit issues or slight color differences are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality issues once opened, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please check the item, quantity, style, appearance, and seal as soon as possible after receipt; in case of incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, man-made damage, or problems caused by unauthorized modifications do not constitute product quality issues.

Legal Rights: If the product is the wrong item, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.