⚠️ Canada Direct Shipping & Purchasing Terms (Please read before ordering)

• Canada Direct Shipping & Estimated Time: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual arrival time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of a significant delay or unavailability, we will contact you to follow up.
• Purchasing & Local Warranty: This product is a Canadian direct import/purchased item. Unless otherwise stated in writing on the product page, it does not come with a local Hong Kong manufacturer or agent warranty. We do not provide additional commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preferences, or fit issues; please carefully check all options and information before placing your order.
• Availability & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual current Canadian version received shall prevail. We will handle situations involving significant changes to core models, quantities, or major specifications on a case-by-case basis.
• Transit Appearance: Long-distance shipping may cause minor indentations, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a quality issue.
• Size, Color & Fit: Reasonable differences may occur due to body type, shoe style, wearing method, screen display, and manual measurement. Unless the item clearly differs from the selected specifications or description, issues related to personal fit or minor color variations are generally not considered quality issues.
• Hygiene Products: Items such as intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable for non-quality reasons once opened, tried on, used, or if the original seal is broken.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seal as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours with order information, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-inflicted damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly differs from the description, has major quality issues, or has sustained transport damage affecting its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.