⚠️ Terms for Direct Shipping and Purchasing from Canada (Please Read Before Ordering)

• Direct Shipping from Canada and Estimated Delivery Time: Products are arranged for international air freight directly from Canada to Hong Kong, generally expected to be delivered within 10–14 working days after payment and order confirmation, with the actual arrival time being about two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Delivery Time: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If there is a significant delay or inability to supply, we will contact and follow up according to the actual situation.
• Purchasing and Local Warranty: This product is purchased and shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong, and we do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once the order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preferences, or improper fit are generally not accepted; please double-check all options and details carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details; website photos are for reference only, and the actual Canadian version received shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance transportation may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are not affected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product significantly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals are damaged, returns or exchanges for non-quality issues are generally not accepted.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; in case of incorrect shipment, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos so that we can check with the supplier or logistics provider.
• Use and Precautions: Please follow the manufacturer's labels, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is shipped incorrectly, differs significantly from the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.