⚠️ Canada Direct Shipping and Purchasing Terms (Please Read Before Purchase)

• Canada Direct Shipping and Estimated Timeframe: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual receipt time of about two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, we will follow up with you according to the actual situation.
• Purchasing and Local Warranty: This product is a Canadian proxy purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty provided, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. If there are major changes to the core model, quantity, or main specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance transportation may cause minor indentations, creases, or scratches to the outer box. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may lead to reasonable variations. Unless the product is significantly different from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, they are generally not accepted for return or exchange unless there is a quality issue.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. In case of incorrect shipment, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: In the event of an incorrect shipment, significant discrepancy from the description, major quality issues, or shipping damage that affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.