Tilley Tech Jersey Club Polo Shirt | Outdoor Sports & Casual Wear | Overseas Sourcing

⚠️ Canada Direct Shipping and Purchasing Terms (Please note before purchase)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped via international air freight directly from Canada to Hong Kong. It is generally expected to arrive within 10–14 business days after payment and order confirmation, with the actual receipt time being approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeframe is an estimate: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, our store will contact you to follow up based on the situation.
• Purchasing and Local Warranty: This product is a Canada-purchased/direct-shipped item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes after Ordering: Once the order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or improper fit are generally not accepted; please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the version received from Canada at the time of purchase shall prevail. If there are major changes to core models, quantities, or key specifications, our store will handle the situation accordingly.
• Shipping Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, footwear types, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, issues regarding personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Items such as intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable or exchangeable for non-quality reasons once unsealed, tried on, used, or if the original seal is damaged.
• Inspection upon Receipt: Please verify the item, quantity, style, appearance, and seal as soon as you receive the goods; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Use and Precautions: Please follow the original manufacturer's labels, size, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained shipping damage affecting the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong laws.