⚠️ Canada Direct Shipping & Procurement Terms (Please note before purchasing)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 business days after payment and order confirmation; actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Estimated Timeline: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If there is a significant delay or inability to supply, we will contact you to follow up based on the situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct shipment item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, wrong size/color/style selection, personal preferences, or improper fit; please double-check all options and information carefully before ordering.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website photos are for reference only; the actual Canadian version received prevails. If there are major changes to the core model, quantity, or main specifications, we will handle them according to the actual situation.
• Transportation Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may cause reasonable variances. Unless the product clearly does not match the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals are damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Upon Receiving Goods: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt. If there are shipping errors, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours along with order information, complete packaging, and clear photos/videos so we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human-induced damage, or problems caused by unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is the wrong item, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.