Tilley Safari Trousers | Outdoor Activities and Everyday Wear | Overseas Purchasing

⚠️ Canada Direct Shipping & Purchase Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timeline: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt time being approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeline is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or inability to supply, our shop will contact you and follow up according to the actual situation.
• Proxy Purchase & Local Warranty: This product is a proxy purchase/direct shipment from Canada. Unless otherwise stated in writing on the product page, there is no local manufacturer's or agent's warranty in Hong Kong, and our shop does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Order Placement: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or improper fit; please double-check all options and information carefully before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual current Canadian version received will prevail. If there are significant changes to the core model, quantity, or main specifications, our shop will handle it according to the actual situation.
• Transit Appearance: Long-distance transportation may result in minor dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals are unaffected, this is generally not considered a product quality issue.
• Size, Color, & Fit: Reasonable variations may occur due to different body shapes, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit issues or slight color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seals as soon as you receive the goods; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our shop within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics.
• Usage & Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues arising from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if transit damage has affected the product itself, its function, quality, or seals, our shop will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.