⚠️ Terms for Direct Shipping and Purchasing from Canada (Please read before purchasing)

• Direct Shipping from Canada and Estimated Delivery Time: Products are shipped directly from Canada to Hong Kong via international air freight, generally expected to arrive within 10–14 working days after payment and order confirmation; the actual receipt time is about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Delivery Time: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact and follow up according to the actual situation.
• Purchasing and Local Warranty: This product is a Canadian purchase/direct shipping item. Unless otherwise stated in writing on the product page, there is no Hong Kong local manufacturer or agent warranty. We do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version currently available in Canada that you receive shall prevail. If there are major changes to core models, quantities, or key specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance shipping may cause minor dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe styles, wearing methods, screen displays, and manual measurements may cause reasonable variations. Unless the product is significantly inconsistent with the chosen specifications or description, issues regarding personal fit or minor color differences are generally not considered quality problems.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals are damaged, returns or exchanges for non-quality issues are generally not accepted.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order details, complete packaging, and clear photos/videos so that we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the official labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.