⚠️ Terms for Direct Shipping and Procurement from Canada (Please Note Before Purchasing)

• Direct Shipping from Canada and Estimated Timeframe: Products are arranged for international air freight from Canada directly to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation, with actual receipt time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, our shop will contact you for follow-up based on the actual situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct shipping item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and our shop does not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, incorrect sizes/colors/styles, personal preferences, or poor fit are generally not accepted; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received prevails. In the event of significant changes to core models, quantities, or major specifications, our shop will handle the situation accordingly.
• Transit Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; if the product itself, its functions, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to body type, shoe style, wearing method, screen display, and manual measurement. Unless the product is clearly inconsistent with the selected specifications or description, issues regarding personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal undergarments, protective gear, insoles, health supplements, and other personal hygiene products are generally not accepted for return or exchange (except for quality issues) once opened, tried on, used, or their original seals are damaged.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; in case of incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our shop within 48 hours along with order information, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its functions, quality, or seals, our shop will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.