⚠️ Canada Direct Shipping & Purchase Terms (Please read before buying)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Estimated arrival is 10–14 working days after payment and order confirmation; actual delivery takes approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other factors beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up.
• Purchasing Service & Local Warranty: This product is a Canadian purchase/direct shipping item. Unless otherwise stated in writing on the product page, it does not include local Hong Kong manufacturer or agent warranty. We do not provide repair, part replacement, or technical support services.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preferences, or lack of fit. Please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. In the event of major changes to the core model, quantity, or main specifications, we will handle the situation accordingly.
• External Shipping Wear: Long-distance shipping may cause minor dents, creases, or scratches to the outer box. If the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may cause reasonable variances. Unless the product is significantly inconsistent with the selected specifications or description, minor color differences or fit issues are not considered quality issues.
• Hygiene Products: Personal care items, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is broken.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seal as soon as you receive your package. For incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checking with suppliers or logistics.
• Use and Cautions: Please follow the manufacturer’s label, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modification are not considered product quality issues.

Legal Rights: If an item is incorrectly shipped, significantly deviates from the description, has major quality issues, or has sustained transport damage that affects the product, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong laws.