⚠️ Terms for Direct Shipping and Purchasing from Canada (Please Read Before Purchase)

• Direct Shipping from Canada and Estimated Timeframe: Items are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation. The actual delivery time is approximately two weeks. "Business days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeframes are Estimates: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of a significant delay or inability to supply, we will contact you to follow up based on the actual situation.
• Purchasing and Local Warranty: This item is purchased/shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received shall prevail. In case of major changes to the core model, quantity, or main specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches to the outer box; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations in body type, shoe style, wearing method, screen display, and manual measurement may lead to reasonable differences. Unless the item is significantly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal garments, protective gear, insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or their original seals are damaged.
• Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as you receive them. In case of incorrect goods, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours along with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer’s labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human-made damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.