⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Time: Products are arranged for direct international air freight from Canada to Hong Kong, generally expected to be delivered within 10–14 business days after payment and order confirmation, with an actual arrival time of about two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, our store will contact and follow up according to the actual situation.
• Purchasing Agency & Local Warranty: This product is a Canadian purchase/direct shipping item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or improper fit are generally not accepted; please carefully check all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received shall prevail. If there are major changes to the core model, quantity, or major specifications, our store will handle it according to the actual situation.
• Shipping Appearance: Long-distance shipping may cause slight dents, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, & Fit: Differences may arise due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product significantly deviates from the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; if there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact our store within 48 hours with order information, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage & Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or transit damage has affected the product itself, its functionality, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.