⚠️ Canada Direct Shipping and Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Products are arranged for direct international air shipping from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual arrival time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In the event of a significant delay or inability to supply, we will contact you and follow up based on the actual situation.
• Purchasing Agency and Local Warranty: This product is a Canadian purchase/direct shipping item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide commercial warranty services such as repairs, spare parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, selecting the wrong size/color/style, personal preference, or poor fit are generally not accepted; please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received shall prevail. In the event of major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance shipping may cause slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals damaged, returns and exchanges for non-quality reasons are generally not accepted.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate investigation with the supplier or logistics company.
• Usage and Precautions: Please follow the manufacturer's labels, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transport damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.