⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual delivery time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will follow up based on the actual situation.
• Procurement & Local Warranty: This product is a Canadian procurement/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or improper fit; please double-check all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. If there are major changes to core models, quantities, or key specifications, we will handle it according to the actual situation.
• Shipping Appearance: Long-distance shipping may cause minor dents, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals remain unaffected, it is generally not considered a quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable discrepancies. Unless the product significantly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals are damaged, returns or exchanges for non-quality issues are generally not accepted.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; in case of wrong items, shortages, major damage, or quality issues, we recommend contacting us within 48 hours with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-made damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, functionality, quality, or seals, we will follow up based on individual circumstances. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.