⚠️ Terms for Direct Shipping and Purchasing from Canada (Please read before purchase)

• Direct Shipping from Canada and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 business days after payment and order confirmation, with an actual delivery time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed. Supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control may cause delays. If there is a significant delay or inability to supply, we will contact you and follow up based on the actual situation.
• Purchasing Agent Service and Local Warranty: This product is a Canadian purchase/direct shipment item. Unless otherwise specified in writing on the product page, there is no local Hong Kong official or agent warranty, and we do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of heart, incorrect size/color/style selection, personal preferences, or improper fit. Please verify all options and information carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. If there are major changes to the core model, quantity, or main specifications, we will handle the situation according to actual circumstances.
• Transportation Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product clearly does not match the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals are damaged, returns or exchanges for non-quality issues are generally not accepted.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. In case of wrong items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checking with suppliers or logistics.
• Use and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If an item is incorrectly delivered, significantly inconsistent with the description, has major quality issues, or transit damage affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable laws in Hong Kong.