⚠️ Canada Direct Shipping and Purchasing Terms (Please Read Before Purchase)

• Canada Direct Shipping and Estimated Timeframe: Products are shipped directly from Canada via international air express to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual delivery time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to fulfill the order, we will contact you and follow up based on the situation.
• Purchasing and Local Warranty: This product is a Canadian purchase/direct shipping item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle it according to the actual situation.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals are not affected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, footwear style, wearing habits, screen display, and manual measurement may cause reasonable discrepancies. Unless the product is significantly different from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, shoe insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality issues once opened, tried on, used, or if the original seal is damaged.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damages, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos so that we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transport damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.