⚠️ Canada Direct Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Delivery: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Estimated Delivery Times: Arrival dates are not guaranteed. Delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you to follow up if there is a significant delay or if the item becomes unavailable.
• Direct Purchase and Local Warranty: This product is a direct-import item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, wrong size/color/style selection, personal preference, or poor fit. Please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual Canadian version received prevails. We will handle significant changes to core models, quantities, or major specifications on a case-by-case basis.
• Transportation Appearance: Long-distance shipping may cause slight indentations, creases, or scratches to the outer box. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Differences may occur due to body shape, footwear, wearing methods, screen display, and manual measurement. Unless the item clearly does not match the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Items such as intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is broken.
• Receiving Inspection: Please check the items, quantity, style, appearance, and seals as soon as you receive them. In case of incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours with your order details, complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications do not constitute product quality issues.

Statutory Rights: If an item is incorrect, significantly different from the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.