⚠️ Canada Direct Purchase and Procurement Terms (Please read before purchasing)

• Canada Direct Shipment and Estimated Delivery Time: Items are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is expected within 10–14 working days after payment and order confirmation, with an actual arrival time of about two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the actual situation.
• Procurement and Local Warranty: This product is a Canada-procured/direct-shipped item. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agency warranty, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, wrong size/color/style selection, personal preference, or poor fit; please carefully check all options and information before ordering.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual version received from Canada shall prevail. If there are major changes to the core model, quantity, or key specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance shipping may cause minor dents, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seal are unaffected, it is generally not considered a quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body type, footwear, wearing style, screen display, and manual measurement. Unless the product significantly deviates from the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal undergarments, protective gear, insoles, health supplements, and other personal hygiene products are generally not accepted for return or exchange for non-quality reasons once opened, tried on, used, or if the original seal is damaged.
• Receiving Inspection: Please check the items, quantity, style, appearance, and seal as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order details, the complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and care guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.