⚠️ Terms for Direct Shipping and Purchasing from Canada (Please note before purchase)

• Direct Shipping from Canada and Estimated Times: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation; the actual receipt time is about two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframes are Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, our store will contact you and follow up based on the actual situation.
• Purchasing and Local Warranty: This item is purchased/shipped directly from Canada. Unless otherwise specified in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. Our store does not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. In the event of major changes to core models, quantities, or key specifications, our store will handle the situation accordingly.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer packaging; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product is significantly inconsistent with the selected specifications or description, issues regarding personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal garments, protective gear, insoles, health supplements, and other personal hygiene products are generally not accepted for return or exchange if they have been opened, tried on, used, or if the original seal has been damaged, unless there is a quality issue.
• Inspection upon Receipt: Please check the item, quantity, style, appearance, and seal as soon as possible after receiving the shipment; in case of incorrect items, shortages, major damage, or quality issues, it is recommended to contact our store within 48 hours with order information, intact packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage affects the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.