⚠️ Canada Direct Purchase & Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Delivery: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual arrival time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Estimated Timelines: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In case of significant delays or unavailability, we will contact you to follow up.
• Procurement and Local Warranty: This product is a Canada procurement/direct shipping item. Unless otherwise specified in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not offer repair, spare parts, or technical support services.
• Changes After Ordering: Once an order is submitted to our Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please verify all options and details carefully before ordering.
• Updates in Supply and Packaging: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; please refer to the actual current Canadian version received. We will handle significant changes to core models, quantities, or major specifications as appropriate.
• Shipping Appearance: Long-distance transport may cause minor indentations, creases, or scratches on outer boxes; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable variances. Unless the product significantly deviates from the selected specifications or description, issues related to personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns/exchanges for non-quality issues are generally not accepted.
• Inspection upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible upon receipt. In case of incorrect shipment, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with your order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is shipped incorrectly, differs significantly from the description, has major quality issues, or has sustained shipping damage that affects the product's integrity, function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong laws.