⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation, with actual receipt taking about two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Timeframes are Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you to follow up if there are significant delays or inventory shortages.
• Purchasing and Local Warranty: This product is a Canadian proxy purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local manufacturer or agency warranty in Hong Kong. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preference, or poor fit. Please carefully check all options and information before ordering.
• Updates to Supply and Packaging: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the current Canadian version received shall prevail. If there are major changes to the core model, quantity, or primary specifications, we will handle them on a case-by-case basis.
• Transit Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Sizes, Colors, and Fit: Variations may occur due to body type, footwear, wearing style, screen display, and manual measurement. Unless the item is clearly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, we generally do not accept returns or exchanges for non-quality reasons.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos so we can investigate with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human-inflicted damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.