⚠️ Terms for Direct Shipping and Purchasing from Canada (Please read before purchasing)

• Canada Direct Shipping and Estimated Time: Items are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation, with actual receipt time being about two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Purchasing and Local Warranty: This product is a Canadian proxy purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and our shop does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of heart, incorrect size/color/style, personal preference, or poor fit; please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual Canadian version received shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle it based on the situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seal remain unaffected.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product significantly differs from the selected specifications or description, such personal fit issues or slight color differences are generally not considered quality issues.
• Hygiene Products: Once personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals are broken, we generally do not accept returns or exchanges unless there is a quality issue.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, we recommend contacting us within 48 hours with order information, complete packaging, and clear photos/videos so we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the official labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If an item is incorrectly shipped, significantly different from the description, has major quality issues, or has transit damage that affects the product's function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.