Tilley Thermashield T1 Outdoor Hat | Outdoor Sports & Daily Life

⚠️ Canada Direct Purchase & Proxy Terms (Please Read Before Buying)

• Canada Direct Shipping & Estimated Timeline: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt time around two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeline is an Estimate: The arrival date is not guaranteed. Delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact and follow up according to the actual situation.
• Proxy Purchase & Local Warranty: This product is a Canadian proxy/direct purchase. Unless otherwise explicitly stated in writing on the product page, there is no local Hong Kong manufacturer's or agent's warranty, nor does our store provide commercial warranty services such as repair, parts replacement, or technical support.
• Changes After Ordering: Once an order has been submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or ill-fit. Please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual product received will be the current Canadian version. If there are significant changes to the core model, quantity, or main specifications, our store will handle it according to the actual situation.
• Shipping Appearance: Long-distance transportation may result in slight indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seals are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable variations may occur due to different body shapes, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, once unsealed, tried on, used, or if the original seal is damaged, returns/exchanges are generally not accepted for non-quality issues.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as you receive your order. If there is a wrong item, shortage, significant damage, or quality issue, we recommend contacting our store within 48 hours with your order details, complete packaging, and clear photos/videos for us to verify with the supplier or logistics.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and care instructions. Issues arising from normal wear and tear, incorrect use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.