Tilley Terry Tipped Polo Shirt | Outdoor Sports & Everyday Life

⚠️ Canada Direct Shipping & Purchase Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timeliness: Items are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is expected within 10–14 business days after payment and order confirmation, with actual receipt time being approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeliness is an estimate: The arrival date is not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delay or unavailability, our store will contact and follow up according to the actual situation.
• Direct Purchase & Local Warranty: This product is a direct purchase/shipped from Canada. Unless otherwise stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes after placing an order: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting. Please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual Canadian current version received will prevail. If there are significant changes to the core model, quantity, or main specifications, our store will handle them according to the actual situation.
• Transit Appearance: Long-distance shipping may result in slight dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, functionality, quality, and seals are unaffected.
• Size, Color, and Fit: Different body shapes, shoe styles, wearing methods, screen displays, and manual measurements may cause reasonable discrepancies. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products generally do not accept returns or exchanges for non-quality issues once unsealed, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; if there is an incorrect item, shortage, significant damage, or quality issue, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage and Precautions: Please follow the original manufacturer's label, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.