Tilley T2 Gardeners Hat | Outdoor Activities and Everyday Wear

⚠️ Canada Direct Purchase & 代購 Terms (Please Read Before Buying)

• Canada Direct Shipping & Estimated Timelines: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timelines are Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact and follow up according to the actual situation.
• Overseas Purchase & Local Warranty: This item is an overseas purchase/direct shipment from Canada. Unless otherwise specified in writing on the product page, there is no local official or agent warranty in Hong Kong, nor does this shop provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or unsuitable fit. Please carefully check all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual Canadian version received will prevail. If there are significant changes to the core model, quantity, or main specifications, this shop will handle it according to the actual situation.
• Shipping Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its functionality, quality, and seals are unaffected.
• Sizing, Color, and Fit: Reasonable differences may occur due to varying body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the item clearly does not match the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products generally do not accept returns or exchanges for non-quality issues once unsealed, tried on, used, or their original seals are damaged.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible upon receipt. If there is a wrong item, shortage, significant damage, or quality issue, it is recommended to contact this shop within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Use & Precautions: Please follow the original factory labels, sizing, usage, cleaning, and care instructions. Issues arising from normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or if shipping damage affects the product itself, its functionality, quality, or seals, this shop will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.